MegaCare — Maintenance Plans

Your solar system
works best when
someone’s watching over it.

A MegaCare maintenance plan gives you an annual Solar MOT, priority callout response, minor repairs included and a direct line to the engineers who know solar systems inside out.

Get a MegaCare maintenance plan
Call 0300 533 0235

5 Google Rating

Solar panels don’t
maintain themselves.
Nobody tells you that.

60%

of solar faults go undetected

25yr

System lifespan. A plan protects the whole thing.

10%

Output restored on average after a clean and check.

Real Installs. Real Results

Choose your plan
Three levels of cover.
One less thing to think about.

All plans an include future member labour rates and priority response. The difference is how much you want us to handle beyond that.

Essential

Initial MOT, Remote monitoring, peace of mind, nothing more complicated than that.

£18.95 per month

Prices are plus VAT + Solar MOT initial sign up fee

Certificate of health issued
Remote monitoring included
Priority booking for callouts
Member rates for remedial work
Annual Solar MOT visit
Minor repairs included during MOT
Tariff & System optimisation and firmware updates
10% discount on upgrades
Enquire about Essential

Standard

Annual MOT, minor repairs covered and enhanced remote monitoring.

£49.95 per month

Prices are plus VAT + Solar MOT initial sign up fee

Certificate of health issued
Remote monitoring included
Priority booking for callouts
Member rates for remedial work
Annual Solar MOT visit
Minor repairs included during MOT
Tariff & System optimisation and firmware updates
20% discount on upgrades
Enquire about Standard

Premium

Bespoke plan designed for commercial, large residential and off-grid systems. Everything in Standard, plus remote monitoring and tailored maintenance.

POA

Priced at survey — varies by system size

Everything in Standard, plus….
Dedicated account manager
Bespoke maintenance plan
Quarterly Performance vs expected reviews
Full written inspection report
Annual Solar MOT visit
Member Rates on repairs
Panel cleaning discount
Enquire about Premium

Everything that matters.
Nothing that doesn’t.

Annual Solar MOT

Full physical inspection every year — panels, connections, inverter, wiring, mounting. Not a glance at the app.

Priority callout response

Full physical inspection every year — panels, connections, inverter, wiring, mounting. Not a glance at the app.

Minor repairs included

Loose connections, inverter resets, small component replacements — covered in the plan. No surprise invoices for small jobs.

Annual inspection certificate

Issued after every MOT visit. Useful for insurance, property sale and manufacturer warranty claims.

Performance review

We compare your actual generation against expected output for your system, roof and location. If you’re underperforming, we’ll find out why.

Regulation compliance check

BS 7671 Amendment 3 surge protection requirements reviewed on every visit. We’ll flag anything that needs updating.

Direct engineer contact

You get a direct number. Not a call centre, not a ticket system. The engineers who know your system, directly reachable.

Transferable to new owner

Selling your home? The plan transfers. It’s a genuine selling point — and buyers notice a maintained system.

See exactly what’s
in each plan.

Up and running in
five simple steps.

No paperwork headaches. No long sign-up process. We survey, quote, agree and get started.

1

Get in touch

Fill in the form or call us. Tell us about your system — age, size, inverter brand.

2

Schedule Solar MOT

We visit, check your system’s condition, carry out a full health check, and repairs if needed.

3

Plan agreed

Fixed annual or monthly cost confirmed. No hidden extras. Paperwork sorted.

4

We handle the rest

Annual visits booked automatically. You don’t need to remember. We just turn up.

Six panels.
Three years.
Never connected.

6

panels disconnected

3 yrs

of lost generation

~60%

below expected output

4.8kWp System
Performance Check

The app said everything was fine. The annual visit said otherwise.

On a standard annual MOT visit for a plan customer in Dorset, our engineer found six panels with unseated MC4 connectors — a fault at original installation by another company.

The Solax app had been reporting normal generation throughout. The system was running at 60% capacity. No alert, no error, nothing. The homeowner had no idea.

We reconnected the panels, fitted missing surge protection, installed bird guard around the perimeter and issued a certificate. System now at 100% expected output.

I thought something felt off but the app showed everything as fine. Turns out six panels had never been connected properly since day one. MiniGrid found it in the first hour. I’m just glad I finally called someone.
— System owner, referred via Solax support

Common questions

Questions we get
asked a lot.

If your question isn’t here, call us on 0330 533 0235 or fill in the form. We’ll answer honestly.

Yes. We cover most makes of solar system regardless of who installed it. We’ll carry out an initial assessment visit to understand the condition of your system before recommending a plan level — this is included in the plan cost.

MC4 connector reseating, inverter resets, firmware updates, small component replacements and routine tightening of fixings. Major repairs — inverter replacement, panel replacement, structural work — are quoted separately at member pricing with priority scheduling.

Yes. Plans run on an annual basis and can be cancelled at renewal. Monthly payment options are available on some plans — speak to us about the terms. We don’t lock you into anything unreasonable.

Call us directly. Plan members get priority scheduling for callouts — we’ll aim to get to you within 5 working days on Standard, or 48 hours on Premium. Minor repairs are covered; larger jobs are quoted and scheduled as a priority.

Significantly. Manufacturers expect documented maintenance history when processing warranty claims. Our annual certificate of inspection provides exactly that — and we can help you prepare and submit the claim if needed.

The plan is transferable to the new owner — it moves with the property, not the person. This is a genuine selling point: a buyer can see a maintained, certificated system with an ongoing plan in place. We update the contact details on completion.

★★★★★

5.0

google reviews

Amazing support, understanding and all the questions we had Alex answered very professionally.

Mike B – Dorset

 Original installer had gone bust, I asked MiniGrid to give the system a check over for peace of mind. Their engineer identified a couple of serious cabling errors which I had them resolve quickly.

Rich M – West Wales

Tell us about your
system. We’ll sort
the rest.

We’ll call you back within 24 hours, discuss which plan level makes sense for your system, and arrange a free initial assessment visit.

All makes and ages of system covered
Free initial assessment included
No obligation, no hard sell
Response within 24 hours
Serving Dorset, Wales and all of England

Enquire about a maintenance plan

Tell us about your system and we’ll call you back within 24 hours.

Solar MOT Long form

Your system is depreciating.
A plan keeps it performing.